Terms of service
Overview
This website is operated by HIKING BACKPACK LLC. Throughout this site, the terms “we,” “us,” and “our” refer to HIKING BACKPACK.
We offer this website—including its content, shopping tools, products, and related services—subject to your acceptance of these Terms of Service and all other policies posted or linked on the site.
By visiting the website, creating an account, placing an order, or otherwise using our services, you agree to these Terms of Service (“Terms”). These Terms apply to every user of the site, including visitors, customers, account holders, and anyone who submits content.
Please read these Terms carefully before using the website. If you do not agree with them, you must not access the site, purchase products, or use our services.
Any new features, tools, or services added to the store will also be governed by these Terms. We may update these Terms by posting a revised version on this page. Your continued use of the website after an update takes effect constitutes acceptance of the revised Terms.
Our online store is hosted by Shopify, which provides the ecommerce platform that enables us to sell products and services to customers.
Section 1 — Online Store Eligibility and Use
By using this website, you confirm that you are of legal age in your state, province, or country of residence. If you allow a minor dependent to use this website, you confirm that you have the legal authority to grant that permission and accept full responsibility for their use.
You may use our website and products only for lawful purposes. You must not use the Services in any way that violates applicable federal, state, local, or international laws, including intellectual-property laws.
You must not upload, distribute, or transmit viruses, malicious software, destructive code, or any other material intended to disrupt the website or another user’s device.
A material violation of these Terms may result in the suspension or termination of your access to the Services.
Section 2 — General Conditions
We reserve the right to refuse or discontinue service when reasonably necessary, including in cases of suspected fraud, unlawful activity, policy violations, security concerns, inventory limits, or payment problems.
Information you submit through the website (other than protected payment details) may travel across different networks and be adapted to meet technical requirements. Payment information is encrypted during transmission by the relevant payment processor.
Unless we give written permission, you may not reproduce, duplicate, copy, sell, resell, distribute, or commercially exploit any part of the website, its content, or the Services.
Section headings are provided for convenience only and do not affect the meaning or interpretation of these Terms.
Section 3 — Website Information
We strive to present clear, accurate, and up-to-date information. However, content on the website may occasionally contain outdated details, errors, or omissions.
General information on this site is offered for informational purposes and should not be treated as professional, legal, financial, installation, or safety advice. You are responsible for determining whether a product is suitable for your intended use.
Historical or archived information may be provided for reference and may no longer be current.
We may update or correct website content as needed. We are not obligated to update every piece of information except where required by law.
Section 4 — Changes to Services and Prices
Product prices, promotions, discounts, availability, and other store details may change without prior notice.
We may modify, suspend, or discontinue any website feature, product, or portion of the Services. Such changes will not affect rights already granted to you under applicable law.
We are not responsible for losses that result solely from a lawful change in pricing, product availability, or website functionality. Confirmed orders remain subject to the pricing and terms shown at the time the order was accepted, unless an obvious error occurred.
Section 5 — Products and Services
Certain products may be available exclusively through our online store and may be offered in limited quantities. Returns, refunds, and exchanges are governed by our Refund Policy.
We make reasonable efforts to provide accurate product titles, descriptions, measurements, specifications, prices, and images. Differences in screen settings, lighting, photography, and manufacturing can cause colors or finishes to appear slightly different from the physical product.
Unless prohibited by law, we may:
- Limit the quantity available to any individual, household, account, address, or order.
- Restrict sales in locations where shipping or legal limitations apply.
- Correct product descriptions, prices, specifications, or availability.
- Discontinue a product.
- Cancel an order that involves an obvious pricing, inventory, or listing error.
Products must be used and installed according to the instructions supplied with them. Customers are responsible for verifying measurements, wall materials, required tools, mounting locations, and product compatibility before purchase or installation.
We do not guarantee that every product will satisfy every personal preference or be suitable for every location. Nothing in these Terms limits warranties or consumer rights that cannot legally be excluded.
Section 6 — Orders, Billing, and Account Information
We may review, limit, reject, or cancel an order when reasonably necessary. Reasons may include:
- Product unavailability.
- Incorrect pricing or product information.
- Payment authorization failure.
- Suspected fraud or unauthorized activity.
- Delivery restrictions.
- Duplicate or unusually large orders.
- Suspected resale or distribution activity.
If we change or cancel an order after it has been submitted, we will make reasonable efforts to contact you using the email address or other contact details provided at checkout. If payment has already been captured for a canceled order, the appropriate amount will be refunded according to the original payment method and applicable processing timelines.
You agree to provide accurate, complete, and current billing, shipping, contact, and account information. You are responsible for updating this information whenever it changes.
You confirm that you are authorized to use the payment method submitted with an order.
Additional details about eligible returns and refunds are available in our Refund Policy.
Section 7 — Optional Tools and Integrations
We may offer access to tools, applications, or integrations operated by third parties. These services may be governed by separate terms and privacy policies established by their providers.
We do not control every third-party tool and do not guarantee its continued availability, performance, accuracy, or suitability.
Your use of any optional third-party tool is voluntary. Before using one, review and accept the applicable provider’s terms.
New website tools, resources, and features we introduce will also be subject to these Terms unless otherwise stated.
Section 8 — Third-Party Links
Our website may contain links to websites or services operated by other organizations. A link does not necessarily mean that we own, operate, endorse, or control the linked service.
We are not responsible for the content, accuracy, availability, security, privacy practices, products, or services offered by any unaffiliated third party.
Before purchasing from or providing information to another website, review its policies and terms. Questions or disputes concerning a third-party product or service should be directed to that provider.
Section 9 — Reviews, Feedback, and Submissions
If you send us a review, photograph, suggestion, idea, comment, or other submission, you confirm that you have the right to provide it.
Unless otherwise agreed in writing, you grant us a nonexclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, display, and distribute the submission for lawful business purposes, including store operation and marketing.
We are not obligated to:
- Keep unsolicited submissions confidential.
- Pay compensation for submitted materials.
- Publish or retain every submission.
- Respond to every suggestion or comment.
We may moderate or remove content that is unlawful, fraudulent, threatening, abusive, discriminatory, obscene, misleading, infringing, or otherwise inconsistent with these Terms.
Your submission must not violate another person’s copyright, trademark, privacy, publicity, or other rights. It must not contain malicious code or impersonate another person. You remain responsible for the accuracy and legality of your submissions.
Section 10 — Personal Information
Our collection and handling of personal information are described in our Privacy Policy.
By using the website, you acknowledge that personal information may be processed by Shopify, payment processors, delivery providers, and other service providers as necessary to operate the store and complete your transactions.
Section 11 — Errors and Omissions
The website may occasionally contain typographical mistakes, inaccurate information, or omissions involving:
- Product descriptions or specifications.
- Pricing or promotions.
- Inventory availability.
- Shipping charges.
- Delivery estimates.
- Images or color representations.
We may correct these issues and update related information when discovered. If a material error affects an order you have already submitted, we may contact you for instructions or cancel the affected order and issue any applicable refund.
Nothing in this section limits rights provided by applicable consumer-protection law.
Section 12 — Prohibited Uses
You must not use the website, its content, or the Services:
- For any unlawful, fraudulent, or unauthorized purpose.
- To encourage or participate in illegal activity.
- To violate applicable laws or regulations.
- To infringe our intellectual-property rights or those of another party.
- To harass, threaten, abuse, defame, intimidate, or discriminate against another person.
- To submit false, deceptive, or misleading information.
- To introduce viruses, malware, or harmful code.
- To collect or track another person’s information without authorization.
- To send spam, phishing messages, or other deceptive communications.
- To scrape, crawl, or access the website through unauthorized automated means.
- To interfere with website performance or security.
- To circumvent access restrictions or protective measures.
- To impersonate another individual or organization.
We may restrict or terminate access when we reasonably believe a user has violated these requirements.
Section 13 — Disclaimers and Limitation of Liability
We make reasonable efforts to maintain a functional and secure online store. However, the website may occasionally be interrupted for maintenance, technical issues, updates, or circumstances beyond our reasonable control.
To the fullest extent permitted by law, the Services are provided on an “as available” basis. We do not promise that access will always be uninterrupted, immediate, secure, or completely error-free.
To the fullest extent permitted by law, HIKING BACKPACK LLC and its officers, employees, affiliates, contractors, and service providers will not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the website or Services.
Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by applicable law.
Nothing in these Terms excludes or restricts liability or consumer rights that cannot lawfully be excluded or restricted.
Section 14 — Indemnification
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless HIKING BACKPACK LLC and its affiliates, officers, directors, employees, agents, contractors, licensors, suppliers, and service providers from third-party claims, liabilities, damages, costs, or reasonable legal expenses arising from:
- Your material violation of these Terms.
- Your unlawful use of the Services.
- Your infringement of another party’s rights.
- Content you submit through the website.
This obligation does not apply to claims caused by our own unlawful conduct, negligence, or breach where liability cannot legally be excluded.
Section 15 — Severability
If a court or other authorized body determines that any part of these Terms is unlawful, invalid, or unenforceable, that part will be limited or removed only to the minimum extent necessary.
The remaining provisions will continue in full force and effect.
Section 16 — Termination
These Terms remain in effect for as long as you access or use the Services.
You may stop using the Services at any time. If you maintain a customer account, you may contact us to request assistance closing it, subject to any information we must retain for legal or operational reasons.
We may suspend or terminate access if we reasonably determine that you have violated these Terms, used the website unlawfully, created a security risk, or engaged in fraudulent conduct.
Obligations and liabilities that arose before termination will remain enforceable. Provisions that by their nature should survive termination—including intellectual-property, payment, limitation-of-liability, indemnification, and dispute provisions—will continue to apply.
Section 17 — Entire Agreement
These Terms, together with the policies and notices published on our website, constitute the complete agreement between you and us concerning your use of the Services.
They supersede any prior communications or agreements relating to the same subject matter.
If we do not immediately enforce a provision, that does not waive our right to enforce it later. Any ambiguity will be interpreted according to applicable law and not automatically against the party that drafted the Terms.
Section 18 — Governing Law
These Terms and any separate agreement through which we provide Services will be governed by the applicable laws of the State of Oklahoma and the United States, without regard to conflict-of-law principles.
Any mandatory consumer-protection rights available under the laws of your place of residence remain unaffected.
Section 19 — Changes to These Terms
The current version of these Terms is available on this page.
We may revise these Terms to reflect changes in our operations, website features, products, service providers, or legal obligations. Updated Terms will be published with a revised “Last updated” date.
Changes apply from the date they are posted unless otherwise stated or required by law. Continued use of the Services after an updated version becomes effective constitutes acceptance of the revised Terms.
Section 20 — Contact Information
Questions regarding these Terms of Service may be directed to:
Business Name: HIKING BACKPACK LLC
Business Address: 100 Front Street, Swink, Oklahoma 74761
Email: support@hikingbackpack.vip
Customer Service Hours
Monday – Friday: 9:00 AM – 5:00 PM Eastern Time (ET)
Saturday & Sunday: Closed
We generally respond within one to two business days. Messages received outside our regular service hours will be reviewed on the next business day.
Thank you for choosing HIKING BACKPACK.